Powering Our Partners

With simple set up and configuration, OrderWork can help you add a suite of new services to your portfolio of products, creating a simple solution to installation, commissioning or repairs for your customers.

PLATFORM

The heartbeat of OrderWork is our unique workflow management platform. We connect each requirement to deliver a perfect customer experience, from booking and payment to pre-installation surveying, through to the deployment of our resources.

ACCESS TO OUR PLUG-IN WORKFORCE

Our partners have access to the OrderWork plug-in work force. With 6500 skilled and accredited engineers we can deploy nationwide at the push of a button.

REPEATABLE OUTCOMES

Great customer experience is key to any service delivery business. OrderWork’s end-to-end digital journey boasts a market-leading success story using a combination of great people, clear processes and the power of the myOrderWork deployment platform.

OUR

Partners

Smart platform

Our platform enables partners to book service requirements at the point of sale, reassuring customers that their purchased goods will be expertly installed on a pre-agreed date by a vetted professional.

Plug-in workforce

Every installation request matches the skillset, location and availability with our tried, trusted and rated workforce of over 6,500 engineers and technicians.

Right first time

OrderWork has one of the highest, measured, right first time success rates in the industry.

Who we partner with

Omni Channel Retail

We make it easy for retailer and e-tailer partners to enhance their customer offering, promote brand loyalty and build lifetime value. We provide our partners with a consistent, nationwide service that can be attached to any volume-related installation requirement using our service platform and plug-in professional network.

 

IT & Telco Providers

We help IT and Telco sectors to automate their customer premises equipment (CPE) installation requirements via the myOrderWork services platform. Partners can simply select from a wide range of services within the library and automate the installation journey from booking to completion with full tracking, transparency and communication throughout the process.

Facilities and Building Management

We offer repair / replace / refurbishment services to landlords and facilities management businesses supporting their property service requirements across key trades at both individual and multi-sites. All our work is underpinned by a fixed price, fixed outcome guarantee.

Manufacturers

We work both directly and indirectly with manufacturers of smart home and IoT connected products, offering ready-made ‘value-add’ installation services which can be simply wrapped into the sale and managed directly via our services platform myOrderWork. The result is a hassle-free buying experience that delights customers driving enhanced satisfaction and brand loyalty.

 

Smart Solution Providers

We deliver a range of installation services for smart product providers through the myOrderWork automated services platform, streamlining how they deliver services to their customers. Sectors include healthcare (monitoring and connected devices), utilities (smart meters for temperature, electricity and air quality), insurance (flood monitoring) and security (door sensors, smart alarms, doorbells, CCTV, smart locks).

Electric Vehicles (EV)

We work with both public and private organisations that are involved with building EV charging infrastructure in the UK. All charging points, whether commercial or residential require a standard installation connection to meet compliance and regulatory guidelines. Our specialist EV electricians are tried, trusted and vetted.

OUR

NETWORK

Our plug-in workforce is verified, proven and trusted to make our customers’ lives easier

As a service-focused business, OrderWork’s success has been forged on the ability to provide the right people with the right skillsets, equipment and experience to meet the needs of our customers, whenever and wherever required, to deliver the right “expected” outcome.

OUR

THOUGHTS

See our latest posts and thoughts on our LinkedIn page. Click below to connect and see more.

A Day in the Life of a Customer Services Manager

Our Customer Services team is at the heart of OrderWork. Here, we spoke to Hema Patel, Customer Services Manager, to find out more about her role and what best practice looks like in the department. Tell me a little bit about you and your…

OrderWork Announces New Partnership with Swann

OrderWork is delighted to announce that it has partnered with Swann, a global leader in security monitoring, consumer electronics and security-centric solutions for the smart homes of today and tomorrow. The two companies have joined forces…
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