Professional Service Solutions
The IT channel is fast-paced; with changes in technology and service demands a day-to-day occurrence. Successful channel organisations realize that long-term sustainability comes not from shifting tin, but from the value-add services they can provide their customers.
OrderWork is dedicated to providing Resellers and Managed Service Providers with a flexible, scalable engineering resource. A resource that allows the channel to expand its service business quickly and cost-effectively; to take advantage of emerging markets and technologies.
We provide expertise in Servers & Storage, Networking, Desktop Deployment, EPOS and AV to Resellers, Managed Service Providers and Distributors across the UK.
We are a channel-only service provider - we never sell direct. Via the channel, our nationwide network of consultants and service engineers support local government, financial services, defense, education, manufacturing, retail, leisure, media and corporate organisations of all sizes.
As a white-labeled service, our consultants and field service engineers integrate seamlessly with our clients' own resource; providing expertise from pre-sales consultancy, through deployment to ongoing maintenance and support. We tailor-make our service solutions to match our channel partners' needs; delivering a resilient and right-sized solution to enable them to maximize the opportunities from service growth.
Our innovative service management technology and flexible resourcing engine allow us to quickly and accurately meet our clients' demands. With proper planning we are able to up-skill and cross-skill, as required, to support growth opportunities across the UK for long-term contracts or one-off projects.
How we work:
We work closely with you to understand your requirements; mapping them to our technical skills matrix. We than design a support, resourcing and project delivery model to create the best solution for you.Read More...
Our flexible working model allows us to act as a complimentary resource to your existing team, delivering project-specific components as needed, or to take ownership and responsibility for the provision of a service and deliver and end-to-end solution.Read More...
We work closely with partners to pre-defined bid response times and service levels, to proactively assist in developing the customer relationships. Our professional services and helpdesk teams work transparently to the customer, aligning to your business processes and values.Read More...