Services and support for IT resellers
OrderWork is a channel-only supplier of consulting, installation and support services to the IT reseller market. We enable resellers to add incremental, value-add services or to enhance their current service provision through greater technological and geographical coverage.
Our project and services desk leverages many years' experience of supporting the UK IT channel. Our service management technology enables a service wrap-around for consultancy, installation, maintenance and support of your hardware and software sales.
For resellers engaged in larger projects, our white-label service allows you to engage with our expert pre-sales and technical staff directly, whilst remaining transparent to the customer. You maintain ownership of the customer and total control over the project, including service selection and pricing.
As an IT outsourcing specialist, we focus on helping our reseller partners grow their service business:
- Scalable coverage, from local to nationwide
- Rapid bid response (within 4 hours)
- Delivering immediate support for emerging and specialist technologies
- Comprehensive service management and scheduling tools
- Making it easy for resellers to add value
OrderWork manages a nationwide network of over 600 IT professionals; supporting technologies from the desktop to the data center, including server, storage, EPOS and AV.
We support resellers of all types, from small businesses to billion pound systems integrators. Our channel-only model provides a seamless, high-quality service to your customers; whether we are working on your behalf or in partnership with you.