Managed Service Provider Support
Managed Service Providers are expected to provide an inclusive service to their outsourcing clients; each of whom has the potential for a unique combination of technology and service requirements. As a result, maintaining the right in-house combination of technical competencies can prove challenging.
OrderWork maintains a network of over 600 accredited engineers and consultants across the UK. Our channel-only service supports MSPs by providing cover for new geographies and technologies; allowing you to scale instantly to meet new client service levels.
We understand the challenges facing our partners in the IT channel when it comes to outsourcing specialist or incremental services. We also understand the need to keep things simple to source and cost effective to manage.
Our in-depth knowledge of the IT channel, combined with our nationwide coverage and our innovative service management solutions, make it easy for MSPs to scale their services, instantly.
Benefits of partnering with OrderWork:
- Outsource day-to-day operations in IT, communications, EPOS, and AV so your professional services team can focus on more strategic objectives.
- Access a nationwide network of technical specialists with experience and knowledge of both emerging and legacy technologies.
- Responsive service delivery team with fixed SLAs in place to match your own end-user SLAs.
- Agile, flexible, and scalable resource to help you deliver large projects or service remote locations without paying for travel time and costs.
We have more engineers in more places in the UK than any other channel services company and we personally vet, rate and monitor every engineer for every job. View our case studies to discover how we've helped the IT channel to deliver a wide range of value-add services and support across a variety of industries.