Services and support for IT distribution
The IT channel is increasingly looking to distribution to provide an end-to-end solution for both hardware and software support. However, the ability to deliver installation and support services to thousands of product lines can prove a bridge too far.
OrderWork provides channel-only support, in the form of accredited consultants and engineers, which help distributors to bridge the services gap. Our nationwide team of experts provides a flexible, scalable resource to complement your existing team.
At OrderWork we are obsessed with technology. Not only with supporting the established and emerging technologies from the world's leading and specialist vendors, but with the systems used to manage our service.
We have developed our own service management solution that allows distributors to manage the delivery of technical and professional services within our nationwide network of engineers and consultants. The breadth of technical expertise and geographic coverage allows for a complete service wrap-around for both hardware and software resellers.
OrderWork manages one of the UKs largest IT and communications workforces, allowing us to deliver projects of all sizes, very quickly. Keeping you ahead of service challenges and allowing you to track the delivery of every scheduled work order.
OrderWork, helping IT distributors to support the reseller channel:
- Quickly provision and scale a workforce across multiple technologies to deliver big projects
- Support IT, communications, EPOS and AV technologies, nationwide
- Provide a complementary workforce to support over-capacity or technologies outside your core competency
We are committed to delivering quality of service. We only work with the best engineers and consultants and we have invested in ground-breaking service management technology. All of our processes are six sigma, assuring quality and mitigating risk. View our case studies to discover how we've helped the IT channel to deliver a wide range of value-add services and support across a variety of industries.